HOUSEKEEPING DEPARTMENT
• FUNCTION NAME: OFFICE BOY (UTILITY)
• DIVISION: Houseman
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
DUTIES AND RESPONSIBILITIES Section Houseman
1. Implement Hygiene
• Each Office is in Building Utility.
• Corridor from side to front Kitchen Engineering Office.
• Employee Dining Room (EDR).
• Locker employees (boys and girls).
• vehicle parking area and parking area supplier employees who come.
• Pool Deck storage boxes, newspapers and other junk.
2. Setting up a gallon aqua water for employees at other Office and Department Head in Officenya each (the Utility).
3. Distributing any incoming mail to the concerned department and send the letters out.
Gardener
• FUNCTION NAME: GARDERNER
• DIVISION: -
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES Gardener
1. Implement hygiene, care for and maintain:
a. Throughout both the existing plant in pots or in the garden.
b. The entire park area grass (garder, including in front of the Engineering Office / EDR.
2. Carry out the cleanliness of the entire page or guests of the hotel parking area.
3. Utilize, preserve, maintain and develop the plant for Mini Garder.
Houseman
• FUNCTION NAME: Houseman (PUBLIC AREA)
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
DUTIES AND RESPONSIBILITIES
1. Carry out any Public Area Cleaning, Offices, Lobby, Restaurant, Lounge, Bar, Toilet, Meeting Room and others.
2. Check for cleanliness and conduct outside the area of the hotel building (garder, front hall Arcade / rented place that every salon, the stairs to the swimming pool) and so on.
3. Maintain, maintain, locate and replace the potted plants or dileketakkan ditemaptkan in the Public Area of the above in point 1, for the beauty and comfort of the guests who come and see it.
ROOM BOY
• FUNCTION NAME: ROOM BOY
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct reports: -
DUTIES AND RESPONSIBILITIES
1. Implement the following Cleaning every room accessories.
2. Implement keersihan Roomboy Roomboy Trolley Station and follows its completeness.
3. Carry out the cleanliness of each corridor ..
Linen / UNIFORM Attendant
• FUNCTION NAME: Linen / UNIFORM Attendant
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES
1. Implement Cleanliness, neatness, completeness and treatment of all Linen / Uniform Employee following their administration.
2. Order Taker as a task for all guest requests coming into the Housekeeping Department, following its administration.
3. Floral and completeness.
Linen / UNIFORM STAFF + order taker
• FUNCTION NAME: Linen / UNIFORM STAFF + order taker
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES
Linen / UNIFORM STAFF + order taker
1. Implement Cleanliness, neatness, completeness and treatment of all Linen / Uniform Employee following their administration.
2. Implementing arrangements, orders penysunan and flower arrangements for the beauty and comfort of the hotel.
3. Order Taker duties as a guest to all requests coming into the Housekeeping Department, following its administration.
HK SUPERVISOR
• FUNCTION NAME: HK SUPERVISOR
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Room Boy
- Linen
- Houseman
- Garderner
DUTIES AND RESPONSIBILITIES
HK SUPERVISOR
1. Implementing all operational implementation in HK Department.
2. Carry out administration in the Housekeeping Department.
3. Carry out supervision and checking of the cleanliness, completeness rooms, corridors, station or undue linen room.
4. Carry out checks on the cleanliness and beauty of public areas (lobby, restaurant and garden), and utilities.
HOUSEKEEPING DEPARTMENT
• NAME POSITION: SUPERVISOR ROOMBOY
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Room Boy
SUPERVISOR POSITION RESPONSIBILITIES ROOMBOY
Implement, monitor, check the cleanliness and completeness of all the rooms, corridors and roomboy station.
HOUSEKEEPING DEPARTMENT
• NAME POSITION: SUPERVISOR Houseman
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Houseman
Houseman SUPERVISOR POSITION RESPONSIBILITIES
Implement, monitor, check the cleanliness, neatness and beauty of all the public areas of the hotel including gardens, swimming pool, and utilities.
EXECUTIVE housekeeper
• NAME POSITION: EXECUTIVE HOUSKEEPER
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: GENERAL MANAGER
Direct Subordinates: - ASSISTANT EXECUTIVE housekeeper
POSITION RESPONSIBILITIES
1. Responsible for cleanliness, beauty and comfort of an entire neighborhood and area hotels, including:
- Guest rooms hotel.
- The corridor of each floor.
- Public Area (lobby, restaurant, Pub / Lounge).
- Park / garden (all plants either in pots or in the hotel including grass).
- The entire office area (including locker utility employees).
2. Keeping all investments that are under the supervision of Housekeeping Department.
EXECUTIVE ASSISTANT housekeeper
• NAME POSITION: ASSISTANT EXECUTIVE HOUSKEEPER
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE housekeeper
Direct Subordinates: - HK coord.
- Order Taker / Linen
- Roomboy
- Houseman
- Gardener
EXECUTIVE ASSISTANT POSITION RESPONSIBILITIES HOUSKEEPER
1. Operational implementation in the Housekeeping Department, namely to the cleanliness, beauty and comfort throughout the neighborhood and the hotel grounds, which include:
- Guest rooms hotel.
- The corridor of each floor.
- Public Area (lobby, restaurant, Pub / Lounge).
- Park / garden (all plants either in pots or in the hotel including grass).
- The entire office area (including locker utility employees).
2. Keeping all investments that are under the supervision of Housekeeping Department.
3. Implement administrative housekeeping department
• DIVISION: Houseman
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
DUTIES AND RESPONSIBILITIES Section Houseman
1. Implement Hygiene
• Each Office is in Building Utility.
• Corridor from side to front Kitchen Engineering Office.
• Employee Dining Room (EDR).
• Locker employees (boys and girls).
• vehicle parking area and parking area supplier employees who come.
• Pool Deck storage boxes, newspapers and other junk.
2. Setting up a gallon aqua water for employees at other Office and Department Head in Officenya each (the Utility).
3. Distributing any incoming mail to the concerned department and send the letters out.
Gardener
• FUNCTION NAME: GARDERNER
• DIVISION: -
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES Gardener
1. Implement hygiene, care for and maintain:
a. Throughout both the existing plant in pots or in the garden.
b. The entire park area grass (garder, including in front of the Engineering Office / EDR.
2. Carry out the cleanliness of the entire page or guests of the hotel parking area.
3. Utilize, preserve, maintain and develop the plant for Mini Garder.
Houseman
• FUNCTION NAME: Houseman (PUBLIC AREA)
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
DUTIES AND RESPONSIBILITIES
1. Carry out any Public Area Cleaning, Offices, Lobby, Restaurant, Lounge, Bar, Toilet, Meeting Room and others.
2. Check for cleanliness and conduct outside the area of the hotel building (garder, front hall Arcade / rented place that every salon, the stairs to the swimming pool) and so on.
3. Maintain, maintain, locate and replace the potted plants or dileketakkan ditemaptkan in the Public Area of the above in point 1, for the beauty and comfort of the guests who come and see it.
ROOM BOY
• FUNCTION NAME: ROOM BOY
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct reports: -
DUTIES AND RESPONSIBILITIES
1. Implement the following Cleaning every room accessories.
2. Implement keersihan Roomboy Roomboy Trolley Station and follows its completeness.
3. Carry out the cleanliness of each corridor ..
Linen / UNIFORM Attendant
• FUNCTION NAME: Linen / UNIFORM Attendant
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES
1. Implement Cleanliness, neatness, completeness and treatment of all Linen / Uniform Employee following their administration.
2. Order Taker as a task for all guest requests coming into the Housekeeping Department, following its administration.
3. Floral and completeness.
Linen / UNIFORM STAFF + order taker
• FUNCTION NAME: Linen / UNIFORM STAFF + order taker
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: HK SUPERVISOR
Direct Subordinates: -
DUTIES AND RESPONSIBILITIES
Linen / UNIFORM STAFF + order taker
1. Implement Cleanliness, neatness, completeness and treatment of all Linen / Uniform Employee following their administration.
2. Implementing arrangements, orders penysunan and flower arrangements for the beauty and comfort of the hotel.
3. Order Taker duties as a guest to all requests coming into the Housekeeping Department, following its administration.
HK SUPERVISOR
• FUNCTION NAME: HK SUPERVISOR
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Room Boy
- Linen
- Houseman
- Garderner
DUTIES AND RESPONSIBILITIES
HK SUPERVISOR
1. Implementing all operational implementation in HK Department.
2. Carry out administration in the Housekeeping Department.
3. Carry out supervision and checking of the cleanliness, completeness rooms, corridors, station or undue linen room.
4. Carry out checks on the cleanliness and beauty of public areas (lobby, restaurant and garden), and utilities.
HOUSEKEEPING DEPARTMENT
• NAME POSITION: SUPERVISOR ROOMBOY
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Room Boy
SUPERVISOR POSITION RESPONSIBILITIES ROOMBOY
Implement, monitor, check the cleanliness and completeness of all the rooms, corridors and roomboy station.
HOUSEKEEPING DEPARTMENT
• NAME POSITION: SUPERVISOR Houseman
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE HOUSKEEPER
Direct Subordinates: - Houseman
Houseman SUPERVISOR POSITION RESPONSIBILITIES
Implement, monitor, check the cleanliness, neatness and beauty of all the public areas of the hotel including gardens, swimming pool, and utilities.
EXECUTIVE housekeeper
• NAME POSITION: EXECUTIVE HOUSKEEPER
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: GENERAL MANAGER
Direct Subordinates: - ASSISTANT EXECUTIVE housekeeper
POSITION RESPONSIBILITIES
1. Responsible for cleanliness, beauty and comfort of an entire neighborhood and area hotels, including:
- Guest rooms hotel.
- The corridor of each floor.
- Public Area (lobby, restaurant, Pub / Lounge).
- Park / garden (all plants either in pots or in the hotel including grass).
- The entire office area (including locker utility employees).
2. Keeping all investments that are under the supervision of Housekeeping Department.
EXECUTIVE ASSISTANT housekeeper
• NAME POSITION: ASSISTANT EXECUTIVE HOUSKEEPER
• DIVISION: DIVISION ROOM
• DEPARTMENT: HOUSEKEEPING
POSITION IN ORGANISATION
Immediate supervisor: EXECUTIVE housekeeper
Direct Subordinates: - HK coord.
- Order Taker / Linen
- Roomboy
- Houseman
- Gardener
EXECUTIVE ASSISTANT POSITION RESPONSIBILITIES HOUSKEEPER
1. Operational implementation in the Housekeeping Department, namely to the cleanliness, beauty and comfort throughout the neighborhood and the hotel grounds, which include:
- Guest rooms hotel.
- The corridor of each floor.
- Public Area (lobby, restaurant, Pub / Lounge).
- Park / garden (all plants either in pots or in the hotel including grass).
- The entire office area (including locker utility employees).
2. Keeping all investments that are under the supervision of Housekeeping Department.
3. Implement administrative housekeeping department
FRONT OFFICE DEPARTMENT
Position :
Front Office Manager
Scope of Work :
To ensure that all Departments under his supervision are successful and as
independent profit center as possible, ensuring
maximum guest satisfaction
consistent with our hotel standards, through planning, organizing, directing and
controlling all aspects related to the revenues and operating expenses.
Report To :
Directorof Rooms
Responsible For :
Assistant Front Office Manager, Concierge, Reservation Supervisor, Reception
Supervisor,Assistant Manager, Telephone Supervisor, Business Center
Supervisor,Kiosk Supervisor.
Main Duties :
Financial Responsibilities :
1.Is able to effectively interpret financial result in regards to revenues, payroll,costs and expenses.
2.To assist in the preparation of the Annual Operation Budget which will form part of the Business Plan.
3.To establish and monitor cost and expense control systems and procedures toachieve budgeted operating results.
4.Is able to take corrective measures and actions to ensure highest possible profitability.
5.Maximizes revenues through pro-active action rather than re-active.
Operational Responsibilities :
Guest Service
1.Personally and frequently verifies that guests in his operation are receiving the best possible service available.
2.Schedules himself to be on the front during peak operation hours, checking on standards of services, and cleanliness, is greeting and assist in the check in of guests and escorts VIP guest to the room.
3.To be demanding and critical to service standards as well as hygiene standards.
4.To constantly strive to please all guest that he may come into contact with.
5.Is responsible that employees project professionalism and are well trained and provide friendly and efficient service.
6.Ensure a speedy telephone and message service at all times.
7.Maintains an atmosphere of tranquillity at the Front Desk, never giving the impression that there is a problem.
Product :
1.Verifies constantly that the physical product in all aspects is consistent with the hotel standards.
2.Periodically inspects rooms to ensure cleanliness and well maintained rooms. Patrols assigned areas frequently to ensure cleanliness and well maintained areas.
3.Ensures that policies and procedures in regards to staff appearance, hygiene and sanitation are enforced.
General
1.Ensure that corporate, divisional and departmental policies and procedures are adhered to at all levels.
2.Liaise closely with other Departments and emphasizes on excellent inter-departmental relations considering other departmental procedures and policies.
3.Delegate authority and responsibilities to direct subordinates without relinquish ultimate responsibility for the operation.
Marketing Responsibilities:
1.To assist in the preparation of the annual, Business Plan for the entire Department.
2.Fully understands the market needs of house guest and local market, assisting in the development of product lines and services accordingly.
3.Is constantly aware of new market trends and activities of competitors, ensures that his operation is always one step ahead of the competition.
4.Entertains regular and potential clients and maintains excellent guest relations.
Personnel And Training Responsibilities :
1.Is an excellent people manager, showing respect for local customs and culture.
2.To build an effective management team through taking an active interest in the development of subordinates through training and involvement in decision making.
3.Gives his subordinates frequent feedback on their performance and status of development. Conducts annual appraisals conducted in his Department.
4.Exercise self-control, patience and is known for his fairness at all times.
5.Maintains an “Open Door” policy.
6.Projecta positive and motivated attitude among his peers and employees at all times.
7.Ensures that all personnel and training related policies.
8.Ensures that all areas of responsibility are properly staffed, supervised and operating smoothly.
9.Is totally committed to training and shows concern about the training his employees receive, an visit training sessions frequently.
10.Assist the departmental trainer in their development and monitors their effectiveness in staff training.
11.To ensure that all employees are fully conversant with the hotel’s facilities and services. To ensure that all employees schedule are properly established and maintained.
Administrative Responsibilities :
1.To maintain all hotel records and forms as prescribed by established policies and procedures.
2.To control the preparation of room occupancy forecast on a daily, weekly and monthly basis.
3.Is able to meet given or agreed deadlines.
4.To attend all briefings and meetings as requested and necessary.
5.Is able to plan long term but at the same time is able to react to sudden chances instantly.
6.Plans pro-active rather the re-active.
7.To ensure that guest history record is up-to-date at all times.
8.Conducts briefings and meetings as per established policies.
9.Is comfortable in the use of computer systems.
10.To advise management and sales of the update reservation status for reference in business solicitation.
11.To ensure that report is ready for Sales Office within ten days of the current month.
12.To understand and comply with local regulations and legislation.
13.To assume the function of Duty Manager representing management in accordance with the Duty Manager Roster and Duty Manager job description.
FOOD AND BEVERAGES DEPARTMENT
Objectives
Identify and review the standards properly of the F&B Department at the operational context and the services. Achieving identify the principles types of contamination about food ill.
Food and Beverage Management
Food and Beverage Department is responsible for the daily operations of restaurants, bars and others places like kiosks around the beach and pools at the hotel. Handling and control the employees in their tasks and functions like: such as that make greeting, gives welcoming and escort guests to their seats and to giving the menus to them, and also taking food and drinks orders and server the beverages during they staying at the restaurants.
Duties of Food and Beverages Management.Coordinate all activities among various departments, such as kitchen, dining rooms, bars and banquet operations.Must be ensuring that guests are satisfied with their dining experience.Supervising the inventory and ording of food equipment, supplies and arrange for the routine maintenance and preservation of the restaurants its equipment and facilities.Generally must be responsible for all the administrative of running the business, including, monitoring staff performance and training them. Must keep controlling and supervising the budget of F&B departmentHandling staff and controlling the staffing guide according to house procedures
The F&B Staff Department
- Sous Chefs
- Sous Specialties
- Chefs
- Cook I
- Cook II
- Chefs Stewards
- Supervisors Stewards
- Steawards
- Chef Departures
- Bakers
- Butchers
- Pantry
- Captains / Chief Dining Room
- Supervisors / Chief Section
- Waiters Restaurants
- Waiters Support
- Server
- Person in charge Rooms Services
In addition, we have treated in other work about the way of foods, presented in a diagram the process operational. Attach it will find it and some illustrations pictures.When foods be received, is necessary be careful about the conditions and state of cans, boxes, date expedition and temperature of some foods, such as: milk, eggs, meals, seafood , according to FAD and with the standards HAACP. Never we can receive foods with containers in bad conditions and inadecuaded temperature.
Vegetables and Fruits must be in good condition such as hygienic and presentation. Generally the supplies must be certify and be knowing by others hoteliers.Maintaining the areas of preparing foods completely clean and free of bacteria, which can be possible to carry out the procedures of HAACP.Employees have be training and preparing to performance their job with efficient, quality, hygiene and follow the procedures of HAACP and house guidelines.Never put together at the store/stock: foods, detergents and chemistry products because they are very dangeriuos because they can contaminate the foods and it has affects the health of people.
HRD DEPARTMENT
- Types
- As an HR specialist, you may be asked to perform a wide range of duties, a few of which are:
• Assist with the recruitment, employment and placement of new employees.
• Analyze and create accurate job descriptions.
• Maintain the company's compensation system to ensure fair and equitable pay rates.
• Design and administer the company's benefits program, including health insurance and pensions.
• Assess employee performance and report any gaps between expectations and outputs.
• Conduct training programs that enhance employees' skills and improve their abilities to work as a team.
• Evaluate training programs and suggest future options for continual learning.
• Analyze and create accurate job descriptions.
• Maintain the company's compensation system to ensure fair and equitable pay rates.
• Design and administer the company's benefits program, including health insurance and pensions.
• Assess employee performance and report any gaps between expectations and outputs.
• Conduct training programs that enhance employees' skills and improve their abilities to work as a team.
• Evaluate training programs and suggest future options for continual learning.
- Considerations
- In the past, a career in HR was seen as somewhat of a "dead-end job," with little chance of promotion to the highest levels of the organization. To avoid this career-track limitation, you will need to position yourself as a well-rounded business player, one who can advise upper management on specific strategies for expansion and warn about potential roadblocks (governmental or social) that will impact the company's ability to stay competitive and profitable.
Theories/Speculation
- When HR professionals are tasked with devising strategies for motivating employees to do their best work, many of them turn to Douglas McGregor's two models, Theory X and Theory Y (published in 1960). Theory X managers, according to McGregor, perceive their employees as recalcitrant workers who must be rewarded or punished to perform up to expectations. HR professionals who regard this "carrot and stick" approach to motivation as outmoded and ineffectual will then attempt to instill in such managers the Theory Y model, in which each worker's unique skills and desire for self-improvement are encouraged and supported.
Misconceptions
- A common misunderstanding about the HR profession is that you have to be a "people person" whose goal it is to counsel and comfort employees who feel threatened in some way by the system. Providing some sort of "corporate therapy" should not be your objective as an HR specialist; rather, your goal should be to demonstrate specifically how your own job duties (whether training or administrating) impact your company's financial bottom line.
Potential
- It's not the organization that must adapt to change---it's the people who work there. By helping to recruit and retain the best workers, analyze and evaluate the company's performance systems, and generate comprehensive, quantitative information to upper management, the HR professional plays an important role in ensuring the company's future success.
ACCOUNTING HOTEL DEPARTMENT
- Training and Qualifications
- Training to become a hotel accountant may be found at local community and four-year colleges, as well as universities. Most jobs require a bachelor's degree in accounting or related field. The best opportunities exist for those applicants that have a master's degree, or obtain certification and are proficient in using accounting and auditing computer software.
Hotel accountants should have good follow-up ability and be able to meet deadlines, as finance is a major part of business operations, so reliability is a key aspect. There are numerous simultaneous deadlines to contend with, which need to be managed efficiently, across various properties and groups.
In addition, specific organizations such as the Hotel Accounting Institute provide comprehensive tools with interactive web-based training specifically designed for the hospitality industry. The larger hotels may recruit qualified certified accountants. Small to medium sized hotels may offer an opportunity to train while on the job.
- Financial Transactions
- The hotel accountant keeps track of every financial transaction that occurs in the hotel to ensure that all incoming and outgoing money is recorded and handled accurately. Discrepancies need to be investigated, corrected and reported as to why they happened. For example, mistakes need to be dealt with and solutions for future situations developed. Fraudulent activity needs to be thoroughly interpreted and may involve liaison with legal authorities. This kind of responsibility is a key component to the operations of the hotel and can cause a severe business threat if not handled properly.
Payroll Duties
- Hotel accountants handle wage and salary calculations, as well as employee payouts and payments. Based at the hotel, the accountant will usually work closely with the hotel managers and property accountants to answer financial questions as they arise. If the hotel is a subsidiary of a major group, the accountant may be physically based at a head office facility.
Financial Report Preparation
- The hotel accountant will be responsible for producing month-end accounts, along with comparisons to help forecast business earnings. Management decisions are often made based upon projections, so accurate accounting of required financial information is essential. Profit and loss accounting, as well as balance sheets, is also necessary, so that senior management may assist in preparing budgets and business planning. The bank statements will also need to be reconciled, along with certain other reports as may be deemed necessary from time to time. Bank and general ledger reconciliations may also be instrumental in preparing certain financial statements.
Collections and Taxes
- Hotel accountants may also be responsible for watching the cash flow, collecting late payments and reporting bad debts. It may also be necessary to reconcile journal entries for month-end close in connection with multiple properties. The preparation of sales and occupancy tax returns may also be a designated responsibility of the hotel accountant, either in conjunction with or independent of, a separate tax professional.
Hospitality Accounting Outsourcing
- Many hotel owners opt to do business with hotel management companies and those that specialize in accounting services. Using hotel accounting staff through an employment firm can offer the most up-to-date technology expertise with reliable services and cost savings opportunities. Hospitality industry trends are similar to those of other businesses with regard to certain operations. Automating or outsourcing certain administrative tasks, such as accounting, can afford flexibility for hotel owners and operators by allowing them to fully focus on their specific major areas of service concerns. Those interested in exploring becoming a hotel accountant could gain the skills required and align with an outsourcing firm to find employment opportunities.
Compensation
- According to salary resources, compensation for hotel accountants can range from $30,000 to $90,000 annually. The U.S. Department of Labor estimates the annual mean wage for a staff accountant as of May 2009 to be approximately $34,100. Hotel accountants may also earn other compensation in the form of merit or profit sharing bonuses.
